Online Help for Institutions
    Welcome to Online Help
    Institution Registration
    Forbearance
    Interest Accrual
    AmeriCorps Education Award
    Institution FAQs
       Can I update my Institution’s information?
       How can I contact the Trust for more information?
       How do I access the online system for the first time?
       How do I select my notification method?
       How does the AmeriCorps Education Award process work?
       How will I be notified that a request has arrived and is awaiting action?
       If I deny a request, do I need to explain why?
       Once I am a registered user, are there other ways to access the online system?
       What is an NSPID?
       Term of Service
       What are the security measures on the site?
       What happens to the request once I approve it?
       What if I find an error in the pre-populated information?
       What if I forget my password?
       What if I forget my username?
       What is a qualified loan?
       What is the National Service Trust?
       Why do I only see one type of request?
       Why do I see Forbearance, Interest Accrual and AmeriCorps Education Award requests in my list of pending requests?
       Will we have access to records of requests that are made through the system?