Processing an Interest Accrual Benefit request through the online system is a quick and efficient process, simply follow the steps below:
Open and review the pending request.
Enter in the loan information, including the loan number, loan type, and the principal outstanding at the end of the member’s term of service (dates are shown). Then enter in either the amount of interest accrued or the daily interest amount. If the alum benefited from a grace period during which the interest was paid by the US Department of Education, this should also be entered into the request.
Check the certification box
Click “Submit” and the request will be sent to the National Service Trust for payment.
Am I able to make an adjustment to a previous interest payment?
What is a qualified loan?
What happens to the request once I approve it?
If I deny a request, do I need to explain why?