User Management Overview

Grantee users are granted access to My AmeriCorps through eGrants. In order to have access to My AmeriCorps, you must first be given eGrants access. Once you have an eGrants account, then your Grantee Administrator can give you access to My AmeriCorps functionality at one of the following access levels: Grantee (State Commissions / National Organizations’ Legal Applicant), Prime (State Programs / National Programs), Operating Site or Service Location users. In addition, you can be given the Recruitment Administrator role to access the recruitment functionality within My AmeriCorps. The following user roles will have access to My AmeriCorps to perform the following actions:

Grantee (State Commissions / National Organizations’ Legal Applicant) users have access to My AmeriCorps functionality for the grants they manage as defined in eGrants. On the National side, the grantee can perform all My AmeriCorps functions. These users do not need to be setup within the My AmeriCorps’s User Management functionality. They are responsible for approving change term of service requests occurring 90 or more days after of the member’s start date. State Commissions have access to view all information, but they will not be performing actions in the portal.
Prime (State Programs / National Programs) users have access to My AmeriCorps functionality for the programs they manage as given through My AmeriCorps User Management. The prime users have access to all aspects of recruitment and management functions as it relates to members, users, slots, grants, programs (sub-grants), operating sites, service locations and reports for which they have access. These users can also approve actions created by their operating site or service location users.
Operating Site users have access to My AmeriCorps functionality for the operating sites they manage. Operating site users have access to all aspects of recruitment and management functions as it relates to members, users, slots, operating sites, service locations and reports for which they have access. These users can also approve actions created by their service location users.
Service Location users have access to My AmeriCorps functionality for the service locations of the operating site that they are assigned. Service Location users can only create form requests for approval. Service Location users can create requests for approval on exit forms, create change of status requests, member suspension, reinstatement, transfer and change term of service. They can manage their service location details and create and view some reports specific to their locations. Although service location users may be assigned access to My AmeriCorps, it is not required to have users at this level- operating site, prime and grantee users can perform all the functions assigned to a service location user.
Recruitment Administrator users have access to My AmeriCorps recruitment functionality for the grants they manage. Recruitment Administrator users have access to create and edit service opportunity listings, search for potential applicants, and process applications as they are submitted through My AmeriCorps. The Recruitment Administrator may also be assigned the functionalities described for the Grantee, Prime, Operating Site or Service Location users.

Users can assign additional users to the grants, programs or service locations to which they have access. Each My AmeriCorps user can have only one access level (grantee, prime, operating site or service location), but you can be assigned to multiple programs or service locations. Additionally, any user can be given the Recruitment Administrator role.