What if I forget my password? 
 

If you do forget your password when you are logging in click on the ‘Forgot your Password’ link on the login screen. You will be prompted to enter your username and email address currently on record in your My AmeriCorps Portal account profile. In order to reset your password you must correctly answer one of your three personally selected security challenge questions which you previously provided. One of your three questions will be randomly displayed for you to answer. Your account will be locked after three failed attempts to answer any of your three security challenge questions correctly. In order to unlock your account you will have to call the National Service Hotline at 1-800-942-2677.
 

When you have answered one of the questions correctly a temporary password will be emailed to you. The temporary password is only valid for 24 hours before it expires. It is best to reset your password as soon as you receive your temporary password email.

If you believe the email address in your account profile is no longer valid, send a request through ‘Contact My AmeriCorps’ or call the National Service Hotline at 1-800-942-2677 to update your record with a valid email address.

 

See Also:

How do I create a password?

Will my password expire?

How to Set Up the Security Challenge Questions Page?