If you do forget your password when you are logging in click on the
‘Forgot your Password’ link on the login screen. You will be prompted
to enter your username and email address currently on record in your My
AmeriCorps Portal account profile. In order to reset your password you
must correctly answer one of your three personally selected security challenge
questions which you previously provided. One of your three questions will
be randomly displayed for you to answer. Your account will be locked after
three failed attempts to answer any of your three security challenge questions
correctly. In order to unlock your account you will have to call the National
Service Hotline at 1-800-942-2677.
When you have answered one of the questions correctly a temporary password
will be emailed to you. The temporary password is only valid for 24 hours
before it expires. It is best to reset your password as soon as you receive
your temporary password email.
If you believe the email address in your account profile is no longer valid,
send a request through ‘Contact My AmeriCorps’ or call the National Service
Hotline at 1-800-942-2677 to update your record with a valid email address.
See Also: