What if I cannot find my Institution?

For members who cannot locate their institution in the My AmeriCorps portal, the following steps should be taken:

1. Click on "not found" in the institution listing.

2. When the screen comes back up enter all the Institution Information the member has.

3. Complete the certify and submit buttons.

4. Click submit.

5. The request has gone to the Trust for manual processing and submission to the institution.

Any Education Award payment request that must be manually processed can only be processed after a correctly completed voucher form is received by the Trust. The Trust has up to 30 days after receipt to process the manual request. You can see the status of your request from your homepage or contact the AmeriCorps Information Hotline for additional help.