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211 Helpline Coordinator
 
 
 
Come support United Way of the Midlands’ 211 Helpline to strengthen outreach and awareness of 211 services and improve the operational capacity of 211 to adopt and utilize new technologies such as texting and app development and management. Together, these efforts will increase the number of people in Nebraska who are able to find the help they need, ultimately creating stable families and advancing social and economic mobility for people living in or at-risk of poverty. Description: Founded in 1923, United Way of the Midlands (UWM) is a fundraising and community impact organization that helps individuals and families break the cycle of poverty and attain their full potential. We achieve our mission through advocacy, leadership and support for nonprofit organizations that help our vulnerable neighbors meet their basic needs and address the root causes of poverty through investments in education and financial stability. We work with more than 110 local nonprofit partners to serve 140,000 people annually. UWM is located in the Omaha-Council Bluffs community, a growing metro area of more than 900,000 people that offers the best amenities of city living while maintaining small-town charm. We have a thriving arts, food, sports and music scene and an incredible culture of Midwestern generosity and friendliness. Unfortunately, 104,000 people in our community live in poverty and concentrated poverty has been increasing over time – more than doubling in the last six years from 4.9% to 10.4%.
 
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Please note:
This listing is currently not accepting applications.




Member Duties : • Increase awareness of the services provided by 211 across the state, particularly “out-state” • Identify new potential agency inclusions, add, and update records in directory repository • Document and update learnings, policies and procedures for future Outreach endeavors • Help to increase utilization of new technologies such as texting, chat, and mobile application to attract new resources and expand to new programs • Support the growth and expansion of 211 into new programs and services • Participate in Outreach events to promote 211 in such places as health and school fairs, first responder locations, community-sponsored events, etc. • Support other work in the Call Center, to include work with the Community Program Manager and others on the 211 team to document procedures for program work, such as emergency/disaster assistance, EAP, Goodfellows, Help Me Grow, Unite Nebraska, After-hours work, Zoo partnership, and other affiliate programs
 
Program Benefits : Education award upon successful completion of service ,  Stipend ,  Choice of Education Award or End of Service Stipend ,  Childcare assistance if eligible ,  Health Coverage* ,  Relocation Allowance ,  Training ,  Living Allowance . 
 
 
*For details about AmeriCorps VISTA healthcare benefits, please visit https://americorps.gov/members-volunteers/vista/benefits.
 
Terms :
Permits attendance at school during off hours ,  Permits working at another job during off hours ,  Car recommended . 
 
Service Areas :
Community and Economic Development ,  Education ,  Housing ,  Hunger ,  Homelessness ,  Community Outreach . 
 
Skills :
Recruitment ,  Social Services ,  Veterans ,  Leadership ,  Education ,  Public Speaking ,  General Skills ,  Communications ,  Community Organization ,  Fine Arts/Crafts ,  Writing/Editing ,  Non-Profit Management ,  Team Work ,  Teaching/Tutoring . 
 
 
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SUMMARY
Program Type:
AmeriCorps VISTA

Program
211 Helpline Coordinator

Program Start/End Date
08/04/2020  -   08/03/2021

Work Schedule Full Time

Education level
Some college

Age Requirement
Minimum:  18    Maximum:  None

Program Locations NEBRASKA  

Languages
English

Accepting Applications
From  06/23/2021  To  08/15/2021 

Contact Jennifer Arnold
2201 Farnam St
Omaha   NE   68102
4025227928
jarnold@uwmidlands.org

Listing ID 94194


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