Skip Navigation and Go Directly to Page ContentCNCS Website Home Page AmeriCorps AmeriCorps
 

FONT SIZE:  Default  |  Large

spacer
spacer
spacer
 

WSC, NAMI Seattle, Helpline Coordinator
 
 
 
The purpose of NAMI Seattle’s Helpline is to expand opportunities for all individuals impacted by mental health conditions to gain resources, referrals or to just have someone listen without judgment. These can help to enhance the individual’s self-esteem, increase social connections, increase and their knowledge base, and above all remind them that they are not alone. Our Helpline assists individuals with mental health conditions, their families, social service providers, and the Seattle community by providing critical information, resources and referrals for: • Information about different mental health diagnoses and symptoms • How to find providers (psychiatrists, therapists, treatment programs, community resources) • NAMI education programs, support groups and Mental Health First Aid classes • Where to go when you or a family member is in a psychiatric crisis, including involuntary and voluntary commitment procedures • Information on the criminal justice system, Crisis Intervention Teams (CIT), mental health courts, and legal assistance • Applying for disability, SSI, SSDI, housing, and other benefits • Vocational, volunteer, and back to work services Position description: • Provide support, active listening, referrals and research to assist Helpline callers (via phone, email or walk-in) • Maintain accurate data collection in our internal database and respect confidentiality • Update and maintain all referral database resources • Manage the daily operation of the Helpline • Recruit and train new volunteers (review applications, screen volunteers, plan/lead volunteer orientations and trainings) • Coordinate public events about mental health for the wider community (find venues, speakers, invite participants, market events) • Represent NAMI Seattle and the Helpline at community health fairs and conferences • Create content for social media (current events/news) and encourage volunteers to contribute to our newsletter
 
Further help on this page can be found by clicking here.





Member Duties : • Provide support, active listening, referrals and research to assist Helpline callers (via phone, email or walk-in) • Maintain accurate data collection in our internal database and respect confidentiality • Update and maintain all referral database resources • Manage the daily operation of the Helpline • Recruit and train new volunteers (review applications, screen volunteers, plan/lead volunteer orientations and trainings) • Coordinate public events about mental health for the wider community (find venues, speakers, invite participants, market events) • Represent NAMI Seattle and the Helpline at community health fairs and conferences • Create content for social media (current events/news) and encourage volunteers to contribute to our newsletter • Participate in required trainings The position is contingent on funding.
 
Program Benefits : Stipend ,  Training ,  Health Coverage ,  Education award upon successful completion of service ,  Childcare assistance if eligible . 
 
Terms :
None
 
Service Areas :
Community Outreach ,  Education . 
 
Skills :
Team Work ,  Veterans ,  Communications ,  Writing/Editing ,  Public Speaking ,  Public Health ,  Computers/Technology ,  Volunteer management ,  Social Services ,  Counseling ,  Leadership ,  Non-Profit Management ,  Recruitment . 
 
 
Apply Now
Refine Search
 
 
SUMMARY
Program Type:
AmeriCorps State / National

Program
WSC, NAMI Seattle, Helpline Coordinator

Program Start/End Date
09/01/2017  -   07/15/2018

Work Schedule Full Time

Education level
High school diploma/GED

Age Requirement
Minimum:  18    Maximum:  99

Program Locations WASHINGTON   Seattle/Tacoma/Bremerton  

Accepting Applications
From  04/03/2017  To  07/18/2017 

Contact Katie Mahoney
802 NW 70th St
Seattle   WA   98117
(206) 783-9264
wscip@esd.wa.gov
www.namiseattle.org
 
AmeriCorps

Listing ID 73823


spacer
       
  HOME