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Quality Assurance Specialist
HMHB operates Georgia Family Healthline, Children 1st, Help Me Grow Georgia, PEACE for MOMS, and the Prevent Child Abuse Georgia Helpline to provide callers with appropriate referrals and resources across the State.
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Member Duties : Develop and disseminate follow-up surveys to measure client satisfaction with referrals received when calling into the Georgia Family Healthline. Work with the Call Center Team to achieve goals outlined in the organization’s Strategic Plan. Develop and maintain knowledge of healthcare and public health services, community resources, and relevant policy issues in order to ensure the resource database is current. Create new reports in the database for both internal and vendor use and access existing reports as needed. Conduct survey screenings and review monthly reports for errors.
Program Benefits : Choice of Education Award or End of Service Stipend ,  Training ,  Health Coverage* ,  Living Allowance ,  Childcare assistance if eligible ,  Relocation Allowance . 
*For details about AmeriCorps VISTA healthcare benefits, please visit
Terms :
Car recommended ,  Permits working at another job during off hours ,  Permits attendance at school during off hours . 
Service Areas :
Community Outreach ,  Children/Youth ,  Health . 
Skills :
General Skills ,  Team Work ,  Computers/Technology ,  Social Services ,  Community Organization . 
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Program Type:
AmeriCorps VISTA

Quality Assurance Specialist

Program Start/End Date
07/06/2021  -   07/06/2022

Work Schedule Full Time

Education level
College graduate

Age Requirement
Minimum:  18    Maximum:  None

Program Locations GEORGIA   Atlanta  


Accepting Applications
From  05/05/2021  To  09/10/2021 

Contact Mashanda Burton
2300 Henderson Mill Rd NE
Atlanta   GA   30345

Listing ID 103797