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Client Voice & Feedback - International Rescue Committee SLC
Join the VISTA cohort at the International Rescue Committee (IRC) as the Client Voice & Feedback Integration VISTA! Based out of beautiful Salt Lake City, UT, this position will support the IRC office in Salt Lake City to establish a sustainable Client Voice & Feedback Integration program within the Data & Evaluation department. The mission of the Client Voice & Feedback Integration program is to maximize IRC SLC programs’ effectiveness at alleviating poverty by ensuring programs are targeted to address clients’ real needs and measuring their poverty-alleviating impact. By amplifying client voices and feedback, this position will help design programs that better respond to client communities’ felt needs and goals, especially around economic well-being and social determinants of health, which directly impact households’ ability to climb – and stay – out of poverty. The VISTA member will establish a Client Voice & Feedback Integration strategy and build tools, policies, procedures, and funding to implement these products. NOTE: This position is based out of the International Rescue Committee's (IRC) office in Salt Lake City, UT and will mainly continue to operate as a remote teleservice position for the foreseeable future. All interested candidates MUST also submit an IRC-specific application ( OR email a resume and cover letter to Any offer will be contingent upon passing an FBI criminal background check.
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Please note:
This listing is currently not accepting applications.

Member Duties : Duties for this position include: 1) Design a sustainable strategy for Client Voice & Feedback to be collected and incorporated into all program areas. 2) Create data collection tools for a Client Voice & Feedback pilot survey within 2-3 program areas. 3) Coordinate and deliver functional trainings for enumerators and other staff involved with client voice & feedback data collection. 4) Design and conduct a pilot of the first round of Client Voice & Feedback surveys, focusing on 2-3 IRC program areas, with staff, volunteers, and client communities. 5) Produce findings from client voice & feedback surveys and communicate to key staff. 6) Document and share best practices from the pilot surveys. 7) Create draft Client Voice & Feedback Handbook for IRC SLC staff, future VISTAs, and other key stakeholders to start from and build on in the future. 8) Identify funding sources for Client Voice & Feedback initiatives.
Program Benefits : Training ,  Relocation Allowance ,  Health Coverage* ,  Living Allowance ,  Choice of Education Award or End of Service Stipend . 
*For details about AmeriCorps VISTA healthcare benefits, please visit
Terms :
Permits working at another job during off hours ,  Permits attendance at school during off hours . 
Service Areas :
Community Outreach ,  Community and Economic Development ,  Technology . 
Skills :
Fund raising/Grant Writing ,  Non-Profit Management ,  Community Organization ,  Communications ,  Computers/Technology . 
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Program Type:
AmeriCorps VISTA

Client Voice & Feedback - International Rescue Committee SLC

Program Start/End Date
11/09/2020  -   11/08/2021

Work Schedule Full Time

Education level
College graduate

Age Requirement
Minimum:  18    Maximum:  None

Program Locations UTAH  


Accepting Applications
From  09/24/2020  To  10/15/2020 

Contact Jessica Olson
148 N 100 W
Provo   UT   84601
AmeriCorps VISTA

Listing ID 99303