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Public Health AmeriCorps Centralized Call Center
 
 
 
The Guam Department of Public Health and Social Services (DPHSS) will have 120 quarter-time Public Health AmeriCorps (PHAC) members whom will assist DPHSS to educate the island's community of the various programs and services administered by DPHSS. Members will serve at the Centralized Contact Center and/or at DPHSS satellite locations within DPHSS divisions and at outreach events. The Centralized Contact Center will be established to respond to the community through both telephone and email inquiries made to the Division of General Administration (DGA), Division of Environmental Health (DEH), Division of Public Health (DPH), Division of Public Welfare (DPW), Division of Senior Citizens (DSC), and Division of Children's Wellness (DCW). PHAC members will be trained to provide accurate, timely, and updated information for individuals to increase their knowledge of available public health programs and services that would help them make informed decisions that would lead them to improve upon their overall health and well-being through accessed services. In addition, PHAC members will also provide community service by supporting the department's various COVID-19 response activities such as, assisting at vaccination and testing sites, and/or communicating with hard-to-reach populations on the importance of being vaccinated through community outreach. After their term of service, the 120 PHAC members will have gained knowledge and experience that would aspire these individuals to consider pursuing future engagement in the public health field. The living allowance a member will receive per month is $500 upon fulfillment of required service hours. After successfully completing AmeriCorps term of service, members are eligible to receive the Segal AmeriCorps Education Award that can be used to repay qualified student loans and to pay current educational expenses at eligible institutions of higher education and training programs.
 
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Member Duties : The Public Health AmeriCorps members will serve four (4) times a week for a four (4) hour period at the Centralized Contact Center to provide support services in educating the island's community of the various programs and navigation of health related services that will provide eligibility assistance and enrollment to access medical care, and serve four (4) times a month, four (4) hours per activity within the DPHSS satellite locations and community targeting economically disadvantaged and at-risk populations to provide support and awareness through activities, such as various COVID-19 response, recovery, assisting at vaccination and testing sites, community and division outreach.
 
Program Benefits : Education award upon successful completion of service . 
 
Terms :
Uniforms provided and required ,  Car recommended . 
 
Service Areas :
Public Health AmeriCorps . 
 
Skills :
General Skills ,  Disaster Services ,  Social Services ,  Team Work ,  Communications ,  Public Health . 
 
 
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SUMMARY
Program Type:
AmeriCorps State / National
Program
Public Health AmeriCorps Centralized Call Center
Program Start/End Date
04/01/2025  -   07/31/2025
Work Schedule Summer
Age Requirement
Minimum:  17    Maximum:  None
Program Locations GUAM  
Languages
English
Accepting Applications
From  01/01/2025  To  03/15/2025 
Contact Julia Rivera
155 Hesler Pl
Hagatna   GU   96910
671683-8982/4/5
julia.rivera@americorps.guam.gov
http://dphss.guam.gov
Listing ID 125441

       

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