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Harbor Navigators Baltimore
 
 
 
AmeriCorps Harbor Navigators Baltimore’s (HNB) Digital Navigators program is centered on increasing Baltimore City residents' level of access to vital tools and services through technology, including but not limited to city services, teleworking, telemedicine, education, and other information and services. AmeriCorps Members serving as Digital Navigators through HNB will assist community members with various digital tasks, including basic functionality of digital devices, using online job applications, creating digital documents, navigating websites, managing accounts and passwords, setting up user logins, using email, understanding the workings of PCs, filling out digital forms, and operating basic software. Through tutoring and guidance sessions, Digital Navigators will foster the digital skill development of individuals by showing and guiding rather than doing the tasks for them. They will also conduct skills training for small groups in sessions or classes to efficiently cover common topics with multiple participants.
 
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Member Duties : Initiate interactions with clients seeking assistance. Discuss with each client their home internet access, technology experiences and their devices. Assess their access to technology, current digital skill level, connectivity needs, and internet use priorities. Set agreed goals for Digital Navigator services. If necessary, advise clients about free or affordable home internet service. Plan and manage assistance to each client with the goal of fulfilling the agreed goals. Visit other sites (senior centers, libraries, schools, etc.) to perform the above tasks. Present services to classes and other institutions also catering to underserved communities.
 
Program Benefits : Education award upon successful completion of service ,  Living Allowance ,  Training ,  Advanced IT skills training . 
 
Terms :
Permits working at another job during off hours ,  Car recommended ,  Permits attendance at school during off hours ,  Uniforms provided and required . 
 
Service Areas :
Ex-Offender Reentry ,  Community Outreach ,  Technology ,  Education ,  Community and Economic Development ,  Housing ,  Children/Youth ,  Health ,  Elder Care . 
 
Skills :
Counseling ,  Teaching/Tutoring ,  Social Services ,  Communications ,  Veterans ,  Education ,  Team Work ,  Leadership ,  Public Speaking ,  General Skills ,  Youth Development . 
 
 
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SUMMARY
Program Type:
AmeriCorps State / National

Program
Harbor Navigators Baltimore

Program Start/End Date
11/03/2025  -   08/14/2026

Work Schedule Part Time

Education level
Less than High school

Age Requirement
Minimum:  17    Maximum:  None

Program Locations MARYLAND  

Languages
English

Accepting Applications
From  07/01/2025  To  03/31/2026 

Contact Jadona Burnham
1045 Light St
Baltimore   MD   21230
(443) 545-3035
jade@navigators.digitalharbor.org
https://linktr.ee/harbornavigators

Listing ID 124113


       

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